Support

Returns & Exchanges

At Aureve, we take great care in ensuring your jewellery reaches you in perfect condition. Since each piece is quality-checked before dispatch, we currently offer exchanges only in the following cases:

Eligible for Exchange

  • You received a damaged item
  • You received the wrong product
  • Your item arrived with a manufacturing defect

Conditions

  • Exchange requests must be raised within 48 hours of delivery.
  • The product must be unused, unworn, and returned in its original packaging.
  • Exchanges are subject to product availability. If the exact item is not available, you may choose another item of equal value.

How to Request an Exchange

Please contact us at aurevejewels@gmail.com with your order ID and unboxing video. Our support team will guide you through the process.

Have questions? Feel free to reach out to us at aurevejewels@gmail.com or call us at +91 97247 50816.